Accessibility at EVERFI

*Provide accessibility suggestions for page content or documentation by emailing us at [email protected].

child with hearing aid learning a school lesson with a sign language interpreter

At EVERFI we are committed to ensuring everyone has access to the tools and skills they need to succeed. We have established a sustainable organizational culture around accessibility by ensuring that our products and processes are guided by the following core beliefs:

Core Beliefs

Shared Organizational Mission

At EVERFI, accessibility is an imperative.  We have a unique opportunity to positively impact the lives of people with disabilities by deeply integrating accessibility into all aspects of our organizational culture including:

  • Developing organizational wide accessibility standards
  • Maintaining relationships with accessibility vendors
  • Providing continual support and training to our internal team members

Delivering on the Promise 

At EVERFI, we focus on providing products that are innovative, engaging, and most importantly deliver on the promise of creating and delivering content that inspires people of all abilities to learn.

  • Content developed to be Inclusive of all learners
  • Designed to provide empathetic and innovative learner
    experiences
  • Built to meet accessibility standards across most desktop,
    tablet, and mobile devices

Our Accessibility Statement

EVERFI’s commitment to digital inclusion is key to our ability to create positive, lasting change in our communities by making digital education and training accessible to all.

Our products are designed and developed in accordance with the internationally recognized Web Content Accessibility Guidelines 2.1 Level AA as well as the Section 508 standards in the United States. In our desire to improve internationalization of our solutions, we strive to comply with the updates to the European Accessibility Standard EN 301 549 “Accessibility requirements for ICT products and services” in support of the EU Web Accessibility Directive.

A third party conducts regular audits of our products to ensure compliance and usability expectations are met and maintained. If you experience a barrier to successful engagement with our digital education products or would like to provide feedback, please contact EVERFI’s Accessibility team.

EVERFI.com is committed to providing a website that is as accessible to the largest possible audience, regardless of technology or ability, in accordance with Section 508 and Web Content Accessibility Guidelines 2.1 standards. Although, we realize our current website is not completely accessible we are continuing to make updates to further enhance the experience of all our users. Please contact us at [email protected] if you are experiencing any accessibility obstacles on any of our posts or pages.

Phone: 202-625-0011

E-mail: [email protected]

Accessibility Documentation and Resources

VPATs

All available VPATs are available upon request.

Additional Resources

How we do it - Learn more about EVERFI’s journey to accessibility from concept to release

Frequently Asked Questions (FAQ)

How We Do It

Accessibility Every Step of the Way

concept-design-writeup

Concept

EVERFI writes content that ensures people with disabilities can access the same information as everyone else and get the same benefits. We create learning experiences that accommodate multiple learning styles through the use of video, voiceover, and application-based instruction. Each page includes clear expectations and instructions for learners to interact with elements on a page, with immediate feedback when needed. Where appropriate, we craft descriptive alt-text for images and graphics. Our team of writers continue to learn more about accessibility and share best practices within the team. 

 

accessibility-design

Design

At EVERFI we are committed to designing products that are inclusive, inviting and relevant to all of our learners. All menu options, buttons, etc. are consistent within each product, and all color combinations have been verified to have appropriate color contrast.  No information is provided solely by color alone. Accessibility is a core principle, and universal design is a goal for every project.

We sharpen our design through prototyping, testing and validating with a wide variety of users, including people with disabilities.

accessibility-carousel-example

Construction

EVERFI courses are built using a system of universally applicable interactive tools (a.k.a. “components”) that are designed to achieve a variety of learning outcomes. Before a component is built and added to our development repository, a proof of concept is vetted to ensure that there are global applications for the interaction and that any potential accessibility obstacles have been identified and are being addressed. When a component is finally built and released it goes through rigorous QA testing, which includes third-party testing against accessibility standards. 

By the time our Learning Experience and Design teams focus on writing and visually translating a new course, the tools at their disposal are already WCAG accessible. The course is then developed and that course, too, must pass the same intensive QA rigors as our releases. Issues can still arise in course builds (non-accessible color applications, missing alt text, untested component combinations, etc.) that may be flagged for accessibility failures, but we have set gates and safety nets in place to make sure that those scenarios are the exception to the rule and not the expectation.