EVERFI Content Team

A Bloomberg study came out that solidified what many people have known for years: The older you are, the more likely you’ll face age discrimination in the workplace.

Real-world age discrimination statistics

In the study, researchers crafted fictional, yet realistic resumes for applicants in three age groups 29-31, 49-51, and 64-66. Then, researchers used those resumes to apply to over 40,000 jobs. 

They discovered something very interesting: the 64-66 age group received the least amount of callbacks 35%fewer than the 29-31 age group.

How Ageism Can Affect Your Company

Age discrimination in the workplace doesn’t just negatively affect employees. It also affects your company. Over the past 15 years, age discrimination cases have accounted for 20-25 percent of all Equal Employment Opportunity Commission (EEOC) cases-and age discrimination cases typically receive the highest payouts ($93.9 million in 2013 alone).

Ageism in the workplace is bad for business. Not only do you risk a large settlement, but you also miss out on a large talent pool of older workers in your hiring practices. You also miss out on the major contributions that older workers can make to your organization.

Steps to Avoid Age Discrimination in Your Workplace

But, change is on the horizon. Companies just like yours are beginning to actively search for effective ways to prevent age discrimination. . That’s why we put together this list of five things you can start doing now to keep ageism out of your workplace.

1. Discrimination and Diversity Training

If you want to prevent age discrimination claims at your company, your supervisors and employees need training–specifically on discrimination and diversity. The training will help them understand the benefits of age diversity and the repercussions of discrimination in the workplace.

Online HR Training

EVERFI designs global ethics and compliance courses that educate employees on important skills relating to harassment, diversity, security and culture—protecting your people and your bottom line.

In an interview with the Society for Human Resource Management (SHRM), Terri Imbarlina Patak, an attorney with Dickie McCamey in Pittsburgh, advises that training needs to cover unconscious biases and stereotypes. Also, training should do more than a lecture on what not to do; it should provide real-world examples and interactivity to keep learners engaged.

Additionally, because the workforce consists  of three different generations — baby boomers, Gen Xers and millennials — employees need to know how to work together. Diversity training that covers topics such as respect, implicit bias, and team building will go a long way toward creating a strong and inclusive workplace.

2. Put Policies in Place and Enforce Them

It’s not enough to assume that your employees will understand not to discriminate based on age. You need clearly defined policies in place. Verity, a human resources consulting firm, emphasizes that you must inform everyone in your organization about the policy — especially new employees. And that the policy should stress that your company will not tolerate unfair treatment based on age.

Although it’s a great start, simply creating a policy isn’t enough. Senior leaders, managers , and human resource departments must enforce the policy, whether that includes formal discipline or something more severe.

3. Reward Based on Performance, Not Tenure

Another solution to age discrimination in the workplace is to implement a performance-based award system. Instead of basing rewards, promotions, or preferential treatment on tenure, base it on actual performance metrics. The Houston Chronicle recommends employees receive benefits based on their value to the company, not their age. Also, your company should offer the same training or continuing education opportunities to all employees, regardless of their age or experience level.

4. Start in the Hiring/Interview Process

Another way to avoid age discrimination in the workplace is to make sure you aren’t accidentally discriminating in the hiring process:

  • Place advertisements where everyone might look, such as online job boards or community newspapers.
  • Remove discriminatory language from your job descriptions like “new grads” or “young.”
  • Don’t require applicants to list their birthdate on forms.
  • Stay away from age-related interview questions.
  • Avoid stereotyping older workers (ex. someone 60 years old will retire soon and isn’t worth hiring).

5. Don’t Approach Layoffs Based on Age or Pay

When it’s time for layoffs or a reduction in force, be careful not to base your decisions on age. For example, just because you think an older employee might be retiring soon, it’s a bad idea to let them go for that reason.

Also, in many cases, your highest paid employees are going to have more seniority — partly because they are older. So it’s bad policy to target salary as the reason for an employee’s dismissal — a point that’s illustrated in a 2012 age discrimination case. The EEOC filed a lawsuit against a billing services firm for firing a 60-year-old employee because of her age while keeping a younger, less qualified employee. The company ended up paying out $32,000 to the former employee.

Embracing A Multigenerational Workplace Is the Best Age Discrimnation Solution

The best resolution for age discrimination is to embrace a multigenerational workforce. That means recognizing that all your employees, no matter their age, can contribute to your organization’s success. In addition, it means creating a culture that welcomes employees and recognizes the unique strengths they bring to the table — and that includes their age.

Online Compliance Training

EVERFI designs global ethics and compliance courses that educate employees on important skills relating to harassment, diversity, security and culture—protecting your people and your bottom line.