Lauren oversees a team of over 75 account management professionals who are responsible for ensuring that EVERFI’s 3,200+ U.S. and Canada-based customers are maximizing value and business impact through their partnerships with EVERFI. Lauren works closely with leaders across EVERFI to integrate the voice of the customer into key strategies and priorities and to provide a consistent, measurable, best-in-class customer experience that delivers against retention and growth targets. Previously at EVERFI, Lauren has held multiple leadership roles focused on helping to build and scale the impact of EVERFI’s business and learning solutions.
Prior to EVERFI, Lauren led account management teams for some of the world’s largest advertising agencies including J. Walter Thompson and Grey Worldwide, and helped to build breakthrough, award-winning marketing campaigns for major brands including JetBlue, Pfizer, Nokia, and Rolex. Lauren has over 15 years of experience in account management, sales and new business development, program development and execution, and marketing and communications strategy – plus a short stint living overseas doing development work and learning to make a mean tagine.
Lauren earned a Bachelor’s degree in Management and Communications with magna cum laude honors from the A.B. Freeman School of Business at Tulane University in New Orleans, LA. She lives in Silver Spring, Maryland with her husband and two sons.