The COVID-19 pandemic changed the way many executives operated in 2020. But according to this 2020 survey of marketing executives at financial institutions, digital engagement became a key priority for the banking industry, and digital financial education, in particular, was ranked as a high ROI activity. 

Financial marketers faced — and continue to face — key challenges in the COVID-19 era, from consumer acquisition to brand loyalty and more. But 83% of surveyed marketers agreed that financially knowledgeable consumers are important to the future success of their institutions.

Download this research report to uncover: 

  1. The shift in the use of digital engagement tools by financial institutions in the COVID-19 era
  2. Why 83% of financial marketers rank financial education ‘extremely’ or ‘very’ important to their strategy
  3. The top reasons why leaders have included financial education in their strategy for 2021 and beyond